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Topic: Reference / Libraries / Library and Information Science / User Services

Subtopics of "User Services"
  Circulation Services  
  Document Delivery  
  Information Literacy  
  Library Instruction  
  Readers Advisory  
  Reading Groups  
  Reference Services  
  Reserves Services  
  Tutorials  
Web pages on "User Services":

Access, Internet, and Public Libraries
A report to the Santa Clara County Libraries. Studies the issues involved in providing access to the internet in public libraries. Discusses a variety of possible solutions, including filtering, restricted access, blocking software in children's
http://www.scu.edu/Ethics/practicing/focusareas/technology/libraryaccess/

Are We Ready for the Library of the Future?
Article from Salon Magazine theorizing that new technology in libraries is only more efficient if patrons can use it. Argues that the role of librarians now includes being teachers of technology.
http://archive.salon.com/21st/feature/1997/12/02feature.html

Avoiding Plagiarism: A Librarian's View
Article on teaching students to avoid plagiarism. Includes bibliography of print and web sources about plagiarism.
http://personal.cmich.edu/~loren1mg/plagiarism.html

Falling Through the Net
Released July 8, 1999 by the US Department of Commerce, a series of three reports in the Falling Through the Net series on the telecommunications and information technology gap in the United States.
http://www.ntia.doc.gov/ntiahome/digitaldivide/

Innovative Internet Applications in Libraries
A sampling of new and interesting uses of the Web by libraries.
http://www.wiltonlibrary.org/innovate.html

Library Services for Visually Impaired People: a Manual of Best Practice
Offers an online book which gives tips and advice for how librarians can best serve blind patrons.
http://bpm.nlb-online.org/

MeL: Disability Resources for Libraries
Links to disabilities documents, library services examples, and other resources, from the Michigan Electronic Library.
http://mel.org/viewtopic.jsp?id=837&pathid=1481

NNLM - Consumer Health Manual
Guidance for librarians in building and evaluating consumer health materials for their libraries' collections.
http://nnlm.gov/scr/conhlth/manualidx.htm

Satellite Writing Centers in Academic Libraries
Offers ideas for setting up writing centers in the university library.
http://sweb.uky.edu/~ljhenr2/Satellite.htm

Working with Campus Writing Centers: Opportunities for Cooperation
Details how academic libraries can work with campus writing centers to improve service to patrons.
http://www.libraryinstruction.com/writing.html


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